GRUP VFV SL and its commercial brand AURENS considers it a primary objective to guarantee the privacy of the personal data of its Users that are gathered by any system which allows the transmission of data (hereinafter “Personal Data”). In order to achieve this objective and to protect your privacy, we have drawn up this Privacy Policy (hereinafter the “Policy”) which states our commitment to guaranteeing the legal requirements established by Law and the regulations that apply in this respect. This Policy deals with the following matters:

  • Ownership of the Database
  • Data Collection and Processing
  • Use of Cookies
  • Links
  • Transfer and/or Communication of Information
  • Newsletter services and the promotion of products and services
  • Security Measures
  • Exercise of the right to access, modify and rectify data
  • Personal options
  • Changes to the Law

In accordance with Law 15/1999, of 15 December 1999, on the Protection of Personal Data, and specifically Article 5 regulating the right to information on data collection, by means of this document GRUP VFV SL and its commercial brand AURENS informs you of the following facts:

1. OWNERSHIP OF THE DATABASE
GRUP VFV SL and its commercial brand AURENS, a Spanish company domiciled at C/Saragossa 6, 08830 Sant Boi del Llobregat, with tax identification number (NIF) B62885645, is the owner of the database to which your Personal Data will be added as well as being responsible for the processing thereof.

2. DATA COLLECTION AND PROCESSING

Personal Data. GRUP VFV SL and its commercial brand AURENS may ask for your personal details by means of its online forms. Depending on each specific case, these Personal Data may include the following:

Full name

Address

Gender

Spanish Tax Identification Number

Email

Telephone no.

These Personal Data are added to an automated database which may be located within the European Union and complies with the requirements of current legislation applicable in Spain (hereinafter, “Database of Personal Data”). The Data Protection Agency has been duly informed of the existence and characteristics of this Database of Personal Data. Purpose. The Personal Data are subject to automated processing by GRUP VFV SL and its commercial brand AURENS. The purpose of the collection and automated processing of these Personal Data is as follows:

The execution and maintenance of any contractual relationships that may exist between GRUP VFV SL and its commercial brand AURENS and the User and/or, where applicable, the execution, management, administration, provision, extension and improvement of the services of GRUP VFV SL and its commercial brand AURENS that may be requested by users. Adapting these services to the tastes and preferences of Users, designing new and related services and sending updates.

Sending, by either conventional or electronic means, technical, operating, advertising, promotional or self-promotional information on products and/or services.

Conducting internal surveys on the demographic data, interests and behaviour patterns of Users. The purpose of the collection and automated processing of these Personal Data also includes sending questionnaires, which the User is not obliged to complete. Processing Managers: GRUP VFV SL and its commercial brand AURENS may subcontract any individual or company to either singly or jointly with others process the Personal Data on behalf of GRUP VFV SL and its commercial brand AURENS. In this case, GRUP VFV SL and its commercial brand AURENS will establish contractual terms with these third parties to regulate the use and confidentiality of the Personal Data in accordance with the provisions of this Policy and applicable law. Consent: By sending information by means of any kind of online form that includes Personal Data, the User expressly and categorically gives his/her consent for the Personal Data provided to be added to the Database of Personal Data for subsequent automated processing by GRUP VFV SL and its commercial brand AURENS in accordance with this Policy. With regard to information provided by minors, it is an essential requirement to get the consent of the parent, guardian or legal representative of the person concerned in order for the Personal Data to be processed in accordance with the provisions of this Policy. Whenever GRUP VFV SL and its commercial brand AURENS asks for your Personal Data, it will include a link associated with this Policy so you can familiarise yourself with your rights and obligations with regard to Personal Data Protection. Any circumstances related to the processing of the Personal Data requested that are different from those specified in this Policy will be notified specifically.

3. COOKIES

GRUP VFV SL and its commercial brand AURENS uses cookies, small text files which are stored on the hard disk of the User’s computer and store information on the use made of a particular website in order to offer a faster and more personalized browsing experience. Cookies can only be read by the server that placed them and cannot execute any kind of software or virus.

GRUP VFV SL and its commercial brand AURENS uses Session Cookies which allow the visitor to browse the website and guarantee correct access to the different parts of the site. These cookies are eliminated once the browsing session has ended.

GRUP VFV SL and its commercial brand AURENS also uses Analysis Cookies, installed by Google Analytics, a service provided by Google, Inc., a Delaware company domiciled at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA ("Google"). The cookies used by Google Analytics make an anonymous statistical analysis of the use that users make of the website. The installation of this type of cookies requires the prior consent of the User. The information generated by these cookies (including your IP address) will, if necessary, be directly transmitted to and stored by Google on their servers in the United States. Google will use this information on behalf of GRUP VFV SL and its commercial brand AURENS to analyse the use of its website and report on activity of a statistical nature, such as homepage visits, most visited sections, etc. Google may also transfer this information to third parties when so required by law or where such third parties process the information on behalf of Google. Google does not associate your IP address with any other data held by Google.

If you wish to obtain more information on the cookies used by the Google Analytics service, click here.

Google Analytics has also developed a tool that Users can install on their browser if they do not want to be tracked by its cookieshttps://tools.google.com/dlpage/gaoptout?hl=es.

You can also consult the instructions and manuals of your browser for more information about the operation and control of cookies. Users may refuse to authorize the processing of data or information by rejecting the use of cookies, selecting the appropriate settings in your browser.

If you have any queries or concerns about our Privacy and Data Protection policies, or about the use of cookies, please contact us by writing to the following email address: aurens@aurens.es

 

4. LINKS
This website includes hyperlinks that allow you to move to other pages or websites. GRUP VFV SL and its commercial brand AURENS cannot accept any responsibility for the data protection policy that these sites may have adopted, and we advise users to apprise themselves of the contents of any such policies. In all cases, Users should be fully aware that this Regulation applies solely to information gathered from this website.

5. TRANSFER AND/OR COMMUNICATION OF INFORMATION
GRUP VFV SL and its commercial brand AURENS may, if necessary, transfer the Personal Data to companies within its own Group, i.e. ELYSIUS EUROPA: ALTIMA SERVEIS FUNERARIS S.L., con NIF B58387721, SERVEIS FUNERARIS DEL PRAT, S.L., con NIF B62634753, FUNERARIA VILANOVA, S.A, con NIF A08839631y SERVEIS FUNERARIS DEL PENEDES S.L., with NIF B61948212, GESTIO INTEGRAL DE CEMENTIRIS DE NOMBER SL con NIF B59357707, SF INTEGRALS DE GIRONA SL con NIF B65215774, FUNERARIA FONTANOVA DE FONTANET I SUNYE SL with NIF B60462603, SERVEIS FUNERARIS INTEGRALS GARRAF SL con NIF B65419202, GRUP VFV SL con NIF B62885645 y POMPES FUNEBRES DEL RIPOLLES SL con NIF B17277187

6. NEWSLETTER SERVICE AND PROMOTION OF PRODUCTS AND SERVICES
Whenever a User wishes to subscribe to our newsletter and promotional service, he/she will be required to provide the Personal Data stipulated, which at the very least will be the essential information for sending advertising, which will only be used for the purposes of these services. Whatever the case, any advertising Users may receive through this system will be easily identifiable as such. At any time you may express your wish not to receive advertising by sending a notification to this effect to the email address aurens@aurens.es.

7. SECURITY MEASURES
GRUP VFV SL and its commercial brand AURENS guarantees that it has adopted the security measures legally required by the Data Protection Law and has installed all the technical measures and resources currently available to avoid the loss, misuse, alteration, unauthorized access and theft of these data. Nevertheless, Users should be aware that internet security measures are not impregnable.

8. RIGHT TO ACCESS, MODIFICATION AND CANCELLATION
I
ndividuals who have provided their details to GRUP VFV SL and its commercial brand AURENS may write to the company, as the entity responsible for the database that contains their Personal Data, to exercise their right to access, cancel, modify or oppose the use of the data added to this database. Given the very personal nature of these rights, it will be necessary for the affected person to provide proof of their identity to GRUP VFV SL and its commercial brand AURENS, and GRUP VFV SL and its commercial brand AURENS reserves the right to adopt whatever measures it deems necessary to verify this identity. The right of access may only be exercised once per year, unless there is proven legitimate interest. On exercising the right of access, the affected party may choose one or more of the following file consultation systems:

By sending an email to aurens@aurens.es by writing to: Marketing Department, Grup VFV SL, C/Saragossa 6, 08830 Sant Boi de Llobregat

By calling the following number: 93 6545928.

Once the affected party’s identity has been verified, GRUP VFV SL and its commercial brand AURENS will notify them of its decision within one month. If the answer is affirmative, you may access this information within 10 days of being notified. The rights of modification and cancellation may be exercised in accordance with the following provisions, provided that you believe the Personal Data recorded on our databases is inaccurate, incomplete, inadequate or excessive. Should this be the case, this right may be exercised by any of the measures set out above. Once it has verified your identity, GRUP VFV SL and its commercial brand AURENS will enact the modification or cancellation within 10 days of receiving your request.

9. PERSONAL OPTIONS
Whatever the case, users are informed that it will not be possible to totally delete all their data, unless the lawful deregistration of said data is sought, in the case of communications concerning our own services, provided that they contain information relevant to the maintenance and integrity of the operation of our system.

10. CHANGES TO THE REGULATIONS
GRUP VFV SL and its commercial brand AURENS reserves the right to modify this Policy in order to adapt it to new legislation or case law, or any other regulations that may arise from codes of conduct in this respect or strategic or corporate reasons. Any such changes will be notified as far in advance as deemed necessary on our website, without prejudice to obtaining the necessary consent of those affected when this is not regarded as having been given in accordance with the terms of this Policy. If you have any queries, questions or comments with reference to these Regulations, please do not hesitate to send them to us at the following email address: aurens@aurens.es

 

CONDITIONS OF USE OF THE “PLACE OF REMEMBRANCE”

“PLACE OF REMEMBRANCE” is a service that allows you to create and post on the AURENS website (http://www.aurens.es) a Place of Remembrance in honour of the deceased person where family and friends can pay tribute to them and share their memories with other family members and relatives. The PLACE OF REMEMBRANCE can be used for contents such as condolence letters, comments, family photos and videos, texts in memory of the deceased person, etc. entered by the ADMINISTRATOR or the family, friends and acquaintances of the deceased person.

USER’S OBLIGATIONS

The User is obliged to read these CONDITIONS OF USE for the PLACE OF REMEMBRANCE, the owner of the website being exonerated from any liability that may result from the User claiming lack of knowledge of these conditions. The User of the website fully and unreservedly accepts the provisions of these CONDITIONS FOR USE of the PLACE OF REMEMBRANCE at the same time as he/she accesses the website.

The User undertakes:

  • To make proper use of the PLACE OF REMEMBRANCE in accordance with current legislation and the principles of good faith, morals and public order.
  • Not to use the PLACE OF REMEMBRANCE with the intention of injuring the rights of third parties.
  • Not to publish photos or videos without the authorization of their owners.
  • Not to publish photos or videos of minors without the authorization of their guardians.
  • To share content that is governed by the principles of good faith, morals and public order.
  • To only publish content that has been given the relevant authorization.
  • The user hereby states that he/she is of legal age.

 

OBLIGATIONS OF THE COMPANY

GRUP VFV, S.L. is compliant with the requirements laid down by Law 34/2002, of 11 July 2002, on Information Society Services and Electronic Commerce, and with Organic Law 15/1999, of 13 December 1999, on the Protection of Personal Data (LOPD); see Legal Notice and Disclaimer at www.aurens.es.

GRUP VFV, S.L. protects personal data in accordance with the provisions of the LOPD and the Regulation on Security Measures implementing that law. GRUP VFV, S.L. guarantees the confidentiality of all personal data provided by users and their automated processing in accordance with the current personal data protection law as well as any other applicable laws in this respect.

The personal data gathered will be automatically processed and added to the relevant automated databases by GRUP VFV, S.L. in order to maintain the relationship established between the two parties as well as for the administration and management of the PLACE OF REMEMBRANCE.

Under no circumstances shall GRUP VFV, S.L. use Users’ personal data for any purpose other than those stipulated herein, unless previously announced on the WEBSITE with a reasonable period of notice for the User to oppose the use of their data for said purpose.

Users may exercise their right to access, cancel, rectify or oppose the processing, use and transfer of their data by emailing GRUP VFV SL, S.L. at aurens@aurens.es or by writing to GRUP VFV, S.L. at C/Saragossa, 6, 08830 Sant Boi Llobregat.

GRUP VFV, S.L. will not transfer Users’ personal data gathered via the WEBSITE to third parties without the Users’ express consent.

GRUP VFV, S.L. will delete the contents of the PLACE OF REMEMBRANCE for the following reasons:

  • On receipt of a written request by the CLIENT (or ADMINISTRATOR) of the account.
  • Due to the non-renewal of the service.
  • The SERVICE PROVIDER reserves the right to supervise the contents published by the ADMINISTRATOR and remove any that may be regarded as being against the law or the principles of good faith, morals and public order, or which injure the rights of third parties, are offensive, do not have the necessary authorizations or permissions, infringe intellectual or property rights, etc., as well as limiting or preventing access to them, whether temporarily or permanently, without prior notice. Where necessary, the SERVICE PROVIDER will notify the competent authorities of any infringements committed.

At the end of the service for whatever reason, the SERVICE PROVIDER may keep the documents that form part of the PLACE OF REMEMBRANCE for a period of ONE (1) YEAR from the date of the termination, keeping them at the disposal of Public Authorities, Courts and Tribunals in respect of any possible liabilities that may arise during the processing, limitation period and periods envisaged in the relevant applicable legislation. Once this period is over, these documents will be destroyed.

Prior to their definitive disposal, the SERVICE PROVIDER will send the CLIENT a final notification to the email address provided by the CLIENT to warn him/her that the contents will be destroyed within FIFTEEN (15) days from the date of sending the email to the abovementioned address. The CLIENT expressly agrees that notification by email to the abovementioned address is completely valid and that no other form of reliable communication is necessary.

The SERVICE PROVIDER has set up the following email address: aurens@aurens.es for Users to be able to contact the SERVICE PROVIDER for any information they may require with regard to the content of the PLACE OF REMEMBRANCE.

APPLICABLE LAW AND JURISDICTION

These Conditions of Use are governed by Spanish Law. In the event of any dispute or disagreement that may arise, the parties freely agree to relinquish any other jurisdiction they may be entitled to and submit to the Courts and Tribunals of the city in which the Client is domiciled.

 

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